Not dancing yet: One adviser's caution over FCA long-stop promise

Adviser Alan Lakey urges caution on an FCA promise to examine the case for a complaints long-stop

clock • 3 min read

An adviser who has campaigned for the re-introduction of a long-stop on complaints against financial advisers reaching the Ombudsman has urged caution and patience after the Financial Conduct Authority (FCA) promised to revisit the issue.

During 1999/2000, Parliament debated the Financial Services & Markets Bill at length and few stones were left unturned. Ultimately it came into effect in December 2001. Much debate centred on the powers of the incipient Financial Ombudsman Service, and then Economic Secretary to the Treasury, Melanie Johnson, promised checks and balances. Once FSMA2000 came into force, the industry quickly discovered that the FOS denied the existence of the 15-year long-stop defence. This was not because the rules specifically forbade it, but because the rules did not specifically include it! Consi...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA urges principal firms to check PII cover

FCA urges principal firms to check PII cover

Regulator finds 10% of sampled firms may not have adequate cover in place

Isabel Baxter
clock 28 February 2025 • 1 min read
FCA to undertake MPS Consumer Duty review

FCA to undertake MPS Consumer Duty review

Regulator recognises the sector has been ‘growing at pace’

Isabel Baxter
clock 26 February 2025 • 2 min read
FCA ongoing services wish lists: 'Advice shouldn't be like a car tax reminder'

FCA ongoing services wish lists: 'Advice shouldn't be like a car tax reminder'

FCA urged to adopt a 'more principled and realistic approach'

Jen Frost
clock 25 February 2025 • 3 min read