Not dancing yet: One adviser's caution over FCA long-stop promise

Adviser Alan Lakey urges caution on an FCA promise to examine the case for a complaints long-stop

clock • 3 min read

An adviser who has campaigned for the re-introduction of a long-stop on complaints against financial advisers reaching the Ombudsman has urged caution and patience after the Financial Conduct Authority (FCA) promised to revisit the issue.

During 1999/2000, Parliament debated the Financial Services & Markets Bill at length and few stones were left unturned. Ultimately it came into effect in December 2001. Much debate centred on the powers of the incipient Financial Ombudsman Service, and then Economic Secretary to the Treasury, Melanie Johnson, promised checks and balances. Once FSMA2000 came into force, the industry quickly discovered that the FOS denied the existence of the 15-year long-stop defence. This was not because the rules specifically forbade it, but because the rules did not specifically include it! Consi...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA urged to 'think again' on targeted support annuity rules

FCA urged to 'think again' on targeted support annuity rules

Regulator’s MoneyHelper signpost criticised as a ‘real limit’

Isabel Baxter
clock 03 September 2025 • 2 min read
FCA continues data reporting cuts

FCA continues data reporting cuts

Regulator removes more data returns

Isabel Baxter
clock 28 August 2025 • 1 min read
Regulatory and employment-related changes – what do firms need to prepare for?

Regulatory and employment-related changes – what do firms need to prepare for?

‘Getting these issues right is not just about avoiding regulatory action or tribunal claims’

Sophie White
clock 21 August 2025 • 4 min read