As the general insurance sector looks on in amazement, the private medical insurance market is still passing the buck when it comes to sharing claims experience, writes Alistair Sclare
The private medical insurance (PMI) market has a good track record for taking its regulatory and moral responsibilities seriously. The latest initiative in respect of cancer cover, common definitions and the code of practice for selling individual PMI, which have been in place for some years now, are but a few examples of areas where concerns have been pro-actively and effectively addressed. So, why has the industry never confronted what is, by anyone's measure, a very clear breach of its declared aspiration to treat customers fairly? That is, the virtually industry-wide practice of withho...
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