Life offices call for urgent PPI and IP distinction

clock

The protection industry - the FSA included - must "act fast" to ensure consumers understand the difference between Income Protection (IP) and Payment Protection Insurance (PPI).

A study conducted by IFA LifeSearch, which involved surveying companies including AXA, Prudential and Swiss Re, found 94% of those questioned believed steps should be taken to make sure the disparity is made clear to clients. Elsewhere, the study suggests life offices do not expect tele-underwriting or call recording will be the best method of reducing non-disclosure, while the majority also feel the Association of British Insurers (ABI) is failing to represent them. In addition, advisers at LifeSearch said “harsh underwriting” was the most frustrating aspect of dealing with life offic...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

FCA Pure Protection Market Study interim report delayed to 2026

FCA Pure Protection Market Study interim report delayed to 2026

Quantitative Outputs published

Cameron Roberts
clock 12 December 2025 • 4 min read
FCA to simplify insurance rules to 'support growth and innovation'

FCA to simplify insurance rules to 'support growth and innovation'

Further reviews waiting in the wings

Cameron Roberts
clock 09 December 2025 • 2 min read
Budget 25: The protection and health headlines

Budget 25: The protection and health headlines

NHS, welfare reform, NI, economic inactivity and more

Cameron Roberts
clock 27 November 2025 • 2 min read