'Cash for gold' companies facing probe

As the price of gold continues to soar, there has been an explosion of companies offering cash for gold. However, there is concern some of these companies are denying consumers the right to reject an offer and receive their gold back. Juliet Young, the OFT's consumer market group director, says: "Buying gold using the postal service is a relatively new business model and we want to check that the market and businesses operating in it are developing in a way that treats customers fairly." Consumer magazine Which? has already lambasted the industry as representing shockingly bad valu...