L&G eyes D2C-to-IFA referral system

Geoff Towers, managing director for platforms and distribution, said the provider is looking at situations where L&G would begin the direct relationship with a customer and maintain it until they required full advice. At that point, the provider would point the customer in the direction of an L&G-approved IFA. Towers said: "We would like to be able to pass appropriate clients to appropriate IFAs. We are looking at situations where L&G deals direct with clients when they are only looking for ISAs, for example, but if and when they need, say, pension consolidation advice, we can then pa...