Bright Grey and Scottish Provident have warned that insurers could be "shooting themselves in the foot" by changing the way they request medical evidence from GPs.
The Royal London owned pair urged the industry to "take a step back" while suggesting the practice would worsen relations with doctors and hurt turnaround times. As COVER previously reported, at least two insurers have been using Subject Access Requests (SARs) through the Data Protection Act to request complete medical histories of patients for just £10. This is compared to the previous ABI and British Medical Association (BMA) agreed fee of £97. It could also create confusion and leave clients caught between insurers and doctors as GPs must send the records to patients before they...
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