Wiltshire's 2011 IP claims released

The mutual reported 98.38% of all claims submitted being paid, an increase from 2010's figure of 97.63%. During 2011 no claims were declined due to non-disclosure, which Wiltshire attributed to its underwriting process. John Sanders, chief executive at Wiltshire, said: "The primary reason a small percentage of claims were declined was due claims being submitted for an excluded condition." Sanders added the figures demonstrate the importance of a suitable underwriting process to ensure the potential new policyholder's health has been correctly considered. "We are understandably...