Robo-advice won't close advice gap, research finds

Vince Smith-Hughes of Prudential disagrees

Tom Ellis
clock • 2 min read

Fewer than one in five (17%) of advisers think technology-driven robo-advice can help close the advice gap for mass-market consumers, according to research from Prudential.

Furthermore, of the 206 financial advisers surveyed nationwide, almost half (47%) doubted robo-advice would prove a credible solution for tackling the advice gap as a whole. Prudential retirement income expert Vince Smith-Hughes said he was not too surprised at the results on the basis some advisers may be expecting robo-advice to be used more holistically than others. "If we can get the framework right, I think it will close the advice gap," he said. "I do think we need to work really hard to make sure it is as robust as possible. "If we can get that process bit right and the fram...

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