NatWest to launch robo-advice service for five million customers

Under NatWest brand

Jayna Rana
clock • 2 min read

The Royal Bank of Scotland Group is to launch a new robo-advice service for more than five million NatWest customers on Monday.

The service is designed for customers with as little as £500 to invest as a lump sum, for a process fee of £10 and further fees for the investment. It aims to help customers who lack confidence to invest alone but without the high fees otherwise charged for in-depth financial advice such as tax and inheritance planning. The launch comes as other banks such as HSBC prepare to unveil similar services as a means to offer more investment products to customers and increase revenue in the current low interest rate environment, according to the FT. David Stevenson: Robo-advice - the big b...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

How explainable AI will finally close the UK's advice gap

How explainable AI will finally close the UK's advice gap

‘Bolting on chatbots won't work - rebuild from scratch’

Thomas Young
clock 20 February 2026 • 4 min read
Zerokey launches advice tech provider integration platform

Zerokey launches advice tech provider integration platform

AdvisoryAI and Time4Advice Curo early adopters

Isabel Baxter
clock 20 February 2026 • 2 min read
AI in wealth management: Why security cannot be an afterthought

AI in wealth management: Why security cannot be an afterthought

'Generative AI introduces considerations that sit outside traditional criteria'

Vinit Gela
clock 17 February 2026 • 5 min read