Old Mutual Wealth's parent company Quilter has added nine people to its platform support team in a bid to give advisers better access to "on the ground support" ahead of its re-platforming move, Professional Adviser can reveal.
The hires have taken the firm's number of so-called platform adoption specialists, who are spread across the UK to help advisers and paraplanners, to 19. Old Mutual Wealth said the team would provide "practical support" before, during and after the migration from the old to the new platform. The platform giant has also formed an "adviser readiness team" to help advice firms prepare for the re-platforming switch. It has taken on a seven-point checklist to make sure client data is "in good shape" ahead of the platform move, which includes making sure advisers have the correct number of use...
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