'I hosted a virtual tea party for 35 clients': Communicating during the crisis

Avoiding ‘big mistakes’

clock • 2 min read

Advisers should be steering their clients away from panic sell-offs and from a narrow focus on mainstream media to prevent them from making “big mistakes” during the pandemic, says Chartered financial planner Dom Spalding.

Spalding, of Oxfordshire IFA Expert Wealth Management, has more than 30 years experience in the sector and hosted a virtual afternoon tea for 35 client families around the UK on Tuesday (7 April). The firm's assets under management decreased from £100m to £85m since the coronavirus outbreak, but Spalding said it was important for clients to realise such market dips were factored into their financial plans. "We try and concentrate on educational things for our clients, because we just feel that that's of value, to help them understand a bit more about the investment piece. I like to th...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

DB transfer values drop to lowest month-end since 2018

DB transfer values drop to lowest month-end since 2018

XPS' Transfer Value Index saw ‘significant decline’ in final quarter of 2024

Holly Roach
clock 23 January 2025 • 2 min read
Providers yet to have 'cracked' retirement products

Providers yet to have 'cracked' retirement products

Retirement advice becoming more important with ageing demographic

Isabel Baxter
clock 23 January 2025 • 3 min read
Trial of ex-Titan Wealth employee delayed

Trial of ex-Titan Wealth employee delayed

Complainants to testify behind screens amid ongoing legal preparations

Sahar Nazir
clock 22 January 2025 • 1 min read