'I hosted a virtual tea party for 35 clients': Communicating during the crisis

Avoiding ‘big mistakes’

clock • 2 min read

Advisers should be steering their clients away from panic sell-offs and from a narrow focus on mainstream media to prevent them from making “big mistakes” during the pandemic, says Chartered financial planner Dom Spalding.

Spalding, of Oxfordshire IFA Expert Wealth Management, has more than 30 years experience in the sector and hosted a virtual afternoon tea for 35 client families around the UK on Tuesday (7 April). The firm's assets under management decreased from £100m to £85m since the coronavirus outbreak, but Spalding said it was important for clients to realise such market dips were factored into their financial plans. "We try and concentrate on educational things for our clients, because we just feel that that's of value, to help them understand a bit more about the investment piece. I like to th...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Feel Good Friday: One Four Nine Group raises £40,500 for charity partner

Feel Good Friday: One Four Nine Group raises £40,500 for charity partner

Firm picks three new charity partners for 2026/27

Professional Adviser
clock 24 April 2026 • 1 min read
Deal Dive: 2026 kicks off with a slower start

Deal Dive: 2026 kicks off with a slower start

Deals announced in Q1 2026

Isabel Baxter
clock 24 April 2026 • 3 min read
What Justin Bieber is telling you about your clients

What Justin Bieber is telling you about your clients

‘In our world, success, true success, is delivering someone to their goal’

Chris Justham
clock 22 April 2026 • 2 min read