'I hosted a virtual tea party for 35 clients': Communicating during the crisis

Avoiding ‘big mistakes’

clock • 2 min read

Advisers should be steering their clients away from panic sell-offs and from a narrow focus on mainstream media to prevent them from making “big mistakes” during the pandemic, says Chartered financial planner Dom Spalding.

Spalding, of Oxfordshire IFA Expert Wealth Management, has more than 30 years experience in the sector and hosted a virtual afternoon tea for 35 client families around the UK on Tuesday (7 April). The firm's assets under management decreased from £100m to £85m since the coronavirus outbreak, but Spalding said it was important for clients to realise such market dips were factored into their financial plans. "We try and concentrate on educational things for our clients, because we just feel that that's of value, to help them understand a bit more about the investment piece. I like to th...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

News editor's view: 40s are the new 50s - a move in the right direction? 

News editor's view: 40s are the new 50s - a move in the right direction? 

The news editor's Friday Night Takeaway from 1 May

Isabel Baxter
clock 01 May 2026 • 3 min read
Feel Good Friday: FOS chooses Dementia UK as charity partner

Feel Good Friday: FOS chooses Dementia UK as charity partner

Will support Dementia UK over the next two years

Professional Adviser
clock 01 May 2026 • 1 min read
Why 50:50 parenting doesn't necessarily mean no child maintenance

Why 50:50 parenting doesn't necessarily mean no child maintenance

'In many cases, one parent will meet a greater share of the children’s financial needs'

Clizia Motterle
clock 01 May 2026 • 4 min read