FCA rejects funeral provider's application for authorisation 

‘Poor sales practices’ 

Julia Bahr
clock • 2 min read

The Financial Conduct Authority (FCA) has refused authorisation to funeral provider One Life Funeral Planning over concerns about the firm’s ‘poor sales practices’.

One Life could not demonstrate that it was able to meet or comply with the FCA's regulatory standards, the watchdog said.  It added that throughout the assessment of the application, One Life had not shown that it was ready, willing and organised to comply with the requirements of the regulatory system.   During interviews with individuals at the company who intended to hold senior management functions (SMFs), the regulator found that two of the three candidates it spoke to, failed to show that they had the required competence and experience to perform in their potential roles.  Th...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA and FOS joint statement: Targeted support complaints are 'different'

FCA and FOS joint statement: Targeted support complaints are 'different'

Targeted support is a one-off service and does not involve ongoing suitability assessments

Jenna Brown
clock 11 December 2025 • 2 min read
The confidence gap: Why isn't wealth translating into investment

The confidence gap: Why isn't wealth translating into investment

'We can all help turn uncertainty into confidence, and savers into stakeholders'

Jo Kite
clock 11 December 2025 • 3 min read
Advice for all: Why targeted support is a once-in-a-generation opportunity

Advice for all: Why targeted support is a once-in-a-generation opportunity

'Mind the gap, and turn targeted support into enduring financial confidence'

Martin Taylor
clock 10 December 2025 • 4 min read