Going for gold: Maintaining service in a consolidating SIPP market

With all the consolidation that we have seen in the pensions market so far in 2016, the thing that has set self-invested personal pensions (SIPP) apart from your average insurance company personal pension for many years may be at risk. What am I talking about? Service of course. With large books of business moving from one provider to another, the amalgamation of back office systems and the possible closure of offices and the loss of knowledge, can SIPPs maintain the level of service advisers expect from them? It isn't a given that they will, but there are some areas that really ma...