Question: To what extent have advisers and providers embraced TCF principles?

Nick Bladen is head of pensions marketing at Skandia At the heart of treating customers fairly (TCF) in relation to pensions is the need to regularly assess and review clients' plans. This is to ensure that the strategy surrounding products and investments satisfies client objectives, based on the clients' appetite to risk and anticipated retirement needs. TCF is a strong and positive goal and it is good to see the way the industry is embracing and benefiting from principles-based regulation. In research in March 2007, 61% of 341 advisers questioned said that their firm is benefiting fr...