FCA also starts criminal proceedings against firm's business operations manager
Regulator looks to 'end duplication'
Policy said to present 'inevitable, illogical and irrational risks'
Advisers said to be breathing collective sigh of relief
And what advice firms were doing well
Advisers delivering suitability reviews in ‘vast majority’ of cases
‘Genuine and significant opportunity to rethink the way that complaints are resolved’
Preparation is key: Lessons from Curve’s experience