While some sell MPPI as IP, Stephen Clowes argues that they are in fact two vastly different products that complement each other but should never substitute one another
Payment protection insurance (PPI) has been the subject of intense scrutiny over the last 12 months by everyone from the Financial Services Authority (FSA), the Office of Fair Trading (OFT), to the Citizens Advice Bureau (CAB). In September 2005, the CAB submitted a super-complaint about PPI to the OFT which led to the OFT launching a study into this sector. In August this year, the OFT then published a report on its findings. In the meantime, the FSA has undertaken a mystery shopping exercise into PPI, which showed both 'good and bad' practices in the sector. It has also issued a PPI fac...
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