'The AI interface has arrived'

GSI Group CEO on complaints, AI and the latest set of FOS reforms

'The sharpest sense of grievance may be among business owners'

'Active allocation does not mean constant trading or short-term market calls'

Andrew Goodwin: The advice gap - an embarrassment of riches?

Joins as strategy and propositions director and SAS CEO

'There are genuine legal complications'

What represents true value for the client?

'I believe IHT planning is becoming as much about psychology as legislation'

'ESG funds benefit from access to some of the livelier parts of the market'