A sting in the tail

In most areas of life, technological advancements are pushing the boundaries of what can be done and the speed in which it can be enacted. Online presences are a primary concern and being able to process customers’ data securely and efficiently is essential. So it is good to see that the group life market is finally dragging itself kicking and screaming into the 21st century. However, while progress has been made on increasing the automation and ease of reviewing scheme renewals, there is a danger lurking beneath the surface that could, if ­unaddressed, lead to dramatic consequences. ...