Five reasons why the FOS must not 'name and shame'

In a recent update, it said it would almost certainly stick to its guns on the issue and name the firms, but not the complainants, involved in cases. Most business are against the idea. IFAonline sifted through some of the responses to the consultation to find out why most businesses are opposed to the publication of firm names in decisions. Reputational damage Perhaps the key concern is that publishing the name of the firm involved will damage their reputation, even if the decision goes in their favour. St James's Place Wealth Management said: "The publication of complaints d...