Russell Warwick, distribution change director at Prudential, looks at what small firms need to focus on ahead of January 2013.
After six years of debate, the RDR finally comes into force in eight months’ time. As we have gone through the drawn-out process of understanding the regulatory expectations, advisers have also been bombarded with a multitude of well-meaning guidance on how to get ready for implementation. In practice, for the average two-person adviser firm, the need to simply understand the regulations being introduced and achieve the new qualifications requirements has left little time for undertaking “strategic customer base segmentation” and “operational cost base modelling”. It is not surprising...
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