Technology and industry collaboration is now essential to ensure advisers can meet client expectations for fast and efficient service, says Paul Pettitt
The retirement planning market has been changing at such a rapid pace that we are looking now at an entirely different landscape to that of just a few short years ago. The process is continuing. In the 2012 Budget, the Chancellor confirmed that the state pension age - which is due to rise to age 67 between 2026 and 2028 - would be set on ‘automatic review' to make sure it keeps on rising if people keep on living longer. Defined benefit schemes have been slowly fading away, replaced by defined contribution schemes in the workplace, and there has been a significant increase in self-investe...
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