Six ways to defend your fees when clients haggle

CHARGING

clock •

In part six of his series on profitable practice management, Steve Billingham looks at how to bring clients around to your terms.

In this week’s article, I want to give you six strategies and tactics to help you defend your fees when you come under pricing pressure from your clients; a scenario that is increasingly likely in the more transparent post-Retail Distribution Review (RDR) world. 1 Help clients see the value: If your clients genuinely value what you do, price comes a long way down the list of their concerns. Making sure you give clients what they need, want and value, and ensuring they understand and appreciate the difference that you make, should be your number one objective. 2 Restate the benefits:...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advised clients want more personal investment communication

Advised clients want more personal investment communication

Four in ten say comms focused more on product than goals

Jenna Brown
clock 12 November 2026 • 3 min read
How economic abuse manifests itself in pensions, mortgages and protection

How economic abuse manifests itself in pensions, mortgages and protection

Second in a three part series

Shelley Read
clock 11 November 2026 • 5 min read
Celtic FP founder launches online admin platform for advisers

Celtic FP founder launches online admin platform for advisers

‘Developed by people who understand the industry’

Jenna Brown
clock 10 November 2026 • 2 min read