Brave new world: What digital distribution should look like

If it had been suggested 20 years ago we would be taking social media for granted, people would have been pretty sceptical. Similarly, our parents would have shaken their heads in disbelief at the prospect of conducting the likes of banking and shopping without leaving the comfort of their own home. Nonetheless, we are witnessing a similar transformation across many facets of the UK’s financial services industry. TISA members meet regularly in policy councils to discuss the implications of these developments. For two councils – distribution and wrap & platform – changes in the dist...