Nick French: How clearly are you communicating your value to clients?

Trust key to client retention

clock • 5 min read

These days it is no longer enough for advisers to do a great job for clients, argues Nick French - they also need to demonstrate how much value they add to their clients' wealth and wellbeing

In a low-return environment, investors are fast becoming sensitised to the issues of fees and value for money. Among policymakers, the debate about value for money is in full flow too, and the Financial Conduct Authority has displayed a determination to flush out uncompetitive practices in the funds industry through the interim findings of its Asset Management Market Study. Financial advisers can be sure their clients are following this debate closely and are reassessing what value for money might mean in the context of financial advice. The ball is now firmly in the court of advisers, w...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Popularity of SDR 'Sustainability Focus' grows as two Aegon AM funds adopt label

Popularity of SDR 'Sustainability Focus' grows as two Aegon AM funds adopt label

By end of March 2025

Cristian Angeloni
clock 09 January 2025 • 2 min read
Average DB transfer complainant to receive no compensation

Average DB transfer complainant to receive no compensation

Broadstone’s DB Redress Tracker shows typical redress compensation continues to fall

Jasmine Urquhart
clock 09 January 2025 • 1 min read
Attivo Investments partners with SEI to launch goal-based MPS

Attivo Investments partners with SEI to launch goal-based MPS

Stephen Harper leads the business as CEO

Sahar Nazir
clock 09 January 2025 • 1 min read