Forgotten opportunities

January was 'one of those weeks' for the industry, where common sense was sacrificed in an attempt to bring so-called fairness to the public. The distribution of wealth is not equitable and probably never will be, so countering the argument that those on lower incomes can be given a second-class service because they currently get a no-class service just does not wash. It is obvious to anyone that what the public wants is good value advice that can be trusted. If people want to pay for advice that is fine. If someone else pays their adviser in lieu of the fee ' so be it. But would yo...