Customers who want to make an endowment claim now have online help from the Financial Services Compensation Scheme (FSCS).
A new online questionnaire is available on the FSCS website to help consumers who think they have been mis-sold an endowment policy decide whether the FSCS can help with their complaint. The questionnaire is designed to help speed up response times for consumers, and will automatically generate an application form for those who may have a claim. Over the past couple of years, according to the FSCS, the amount of endowment claims received have been beyond its expectations, with the organisation expecting to receive 22,000 new mortgage endowment claims in the financial year 2005/06 and an...
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