The Association of Mortgage Intermediaries (AMI) has launched a campaign to help members meet the March deadline for complying with FSA rules on treating customers fairly (TCF).
As part of the campaign, AMI will form a TCF working party with key industry members, publish a number of TCF factsheets, launch a microsite on TCF and produce regular TCF newsletters for members. Richard Farr, director of AMI, says: “TCF will be a major focus for AMI in the coming months. "It is vital we do all we can to help our members to embed a TCF culture within their firms. The FSA has said they will take action against firms that do not comply.” AMI’s latest TCF factsheet gives a summary of the FSA's most recently published TCF documents, as well as highlighting areas of good pra...
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