Firmer clarity on TCF would be a stronger deterrent than qualifications against cases of mis-selling and poor practice in the mortgage arena, say advisers.
A straw poll run by IFAonline asked advisers if mortgage brokers should be required to take TCF exams. While almost 30% of respondents say exams would be good for brokers and customers, over 55% say the FSA needs to be clearer about what TCF means. Earlier this month, the ifs School of Finance called for mortgage brokers to be put though a “rigorous and industry respected” qualification in treating customers fairly. Chris Cummings, director general of the Association of Mortgage Intermediaries (AMI), agrees the FSA needs to be clearer on TCF but says the ideas behind it are still develop...
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