Advisers warned on point-of-sale TCF

According to IFA software provider Crystal, a lack of metrics could mean advisers will fail to demonstrate their service and advice in time for the FSA’s December deadline. Crystal says one of the main challenges of the FSA’s principles-based approach is its ambiguity and is calling on brokers to talk to their technology providers to ensure they are on the same wavelength. Patrick Shuker, director at Crystal, says: “TCF is an issue that causes considerable angst for many brokers as they are applying best practice but often have difficulty demonstrating this. “By the December deadline we ...