Just one in ten mortgage advisers has been found able to give adequate mortgage advice by a Which? money test.
Undercover research with a total of 50 mortgage advisers based in banks, brokerages and estate agencies found just four passed the Which? test for giving suitable advice. More than 80% of the advisers visited failed to provide one or more key pieces of information, 70% failed to perform affordability checks and two thirds tried to sell insurance at the same time, often an unsuitable product. Of the four advisers who did pass the test, three were independent, while the fourth was from Alliance & Leicester. However, the Association of Mortgage Intermediaries (AMI) criticised the report for...
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