Insurers are not treating customers fairly by setting up direct-to-consumer annuity services, according to Intelligent Pensions.
Technical director, David Trenner, questions the motivations of insurers like Legal & General and Aegon, both of whom have taken steps to offer annuities directly to consumers. Legal & General recent extended its unadvised annuity service to sell enhanced annuities, while Aegon plans to set up a direct-to-consumer arm, selling standard and impaired life annuities. L&G says its service has been popular with consumers, and says there is significant demand for consumers who are confident in buying an annuity by themselves. However, Trenner says: "Being confident enough to buy an annui...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes