Gold Standard winners unveiled

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J.P. Morgan Asset Management, BlackRock, Fortis, Friends Provident and Santander Asset Management are among this year's 16 Gold Standard Award winners.

The Awards aim to identify financial services companies that demonstrate a strong structure and excellent customer-orientated practices. As the financial services landscape changes with initiatives such as Treating Customers Fairly (TCF) the shift towards a greater sense of partnership between providers of financial products and services and consumers will gather pace. Those companies that can demonstrate robust structures and focus firmly on customer needs will not only be able to operate in this changing landscape, but be well placed to offer a better proposition to their clients. ...

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