Britain's biggest bank is receiving more than 2,000 complaints from angry customers every day, it admitted last night.
Lloyds TSB - which is 43% owned by the taxpayer after a multi-billion pound bailout to save it during the credit crunch - said it had received 300,000 complaints in the first six months of the year. But just one in ten ended in an apology or compensation for the let-down customers - and an astonishing 90% were dismissed, writes the Daily Mail. Lloyds received 300,000 complaints in the first six months of this year, of which 90% were rejected. Full story...
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