Aviva has increased its critical illness (CI) claims payment rate to 93% in the first six months of 2010.
The figure is a 2% improvement on the same period last year while it also halved the volume of claims declined through non-disclosure to 1%. In all, the provider paid out 684 CI claims during the six months to the end of June 2010, totaling over £51m, with an average payment of £74,740. Cancer remains the most common cause of critical illness claim, accounting for 64% of claims. It also revealed a 98.5% payment rate for death claims, paying out a further £87 million in life insurance after death or to clients diagnosed with a terminal illness. Richard Verdin, protection director...
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