Canada Life has reduced the qualifying premium for group income protection (GIP) policyholders to receive its additional claims management service (CMS).
Clients in the £50,000 - £100,000 per year range will now be able to access its CMS Connect services. Previously this was limited to those groups with premiums in excess of £75,000. The provider says its CMS Connect facility provides five levels of contact for employers to support their claims submission, adjudication and ongoing management needs. These five levels are: • a head office claims management consultant, • a claims management assistant, • administration support, • access to a UK-wide rehabilitation consultancy team; • and overall service support from the manager of ...
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