Is this the best bank complaint letter ever?

Laura Miller
clock

A 98-year-old pensioner furious at being hit with overdraft charges has decided to turn the tables on her bank, by mimicking the demands it makes of her as a customer....maybe.

OK so it maybe a hoax or it may be just about the best complaint letter ever penned. Bank managers beware of copy cats. Dear Sir, I am writing to thank you for bouncing my cheque with which I endeavoured to pay my plumber last month. By my calculations, three nanoseconds must have elapsed between his presenting the cheque and the arrival in my account of the funds needed to honour it. I refer, of course, to the automatic monthly deposit of my Pension, an arrangement, which, I admit, has been in place for only thirty eight years. You are to be commended for seizing that brie...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

UK and European markets open on a positive but tariff damage remains unresolved

UK and European markets open on a positive but tariff damage remains unresolved

FTSE 250 lowest in over one year

Sorin Dojan
clock 08 April 2025 • 2 min read
Perspective completes nine acquisitions bringing total to 116

Perspective completes nine acquisitions bringing total to 116

Adds £900m assets under advice

Sahar Nazir
clock 08 April 2025 • 2 min read
MKC Wealth acquires Yodelar

MKC Wealth acquires Yodelar

Deal brings £120m in assets and 270 HNW clients under MKC’s management

Sahar Nazir
clock 08 April 2025 • 2 min read