Advisers are at risk of further FSA action as miscommunication between AIFA and the ABI means many are not aware of critical illness (CI) sales guidelines released last year.
This has raised fears advisers are being left behind other industry parties and could be vulnerable to another probe by the regulator into their sales processes. As COVER revealed in August, the guidelines was created with the aim of pre-empting censure by the FSA following its damning review of oral CI sales (including face-to-face) under ICOBS rules. The finalised guidelines , originally proposed as scripts but later redefined less rigidly, were authorised for distribution towards the end of 2010. The ABI believed it was the Association of Independent Financial Advisers' (AIFA) j...
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