Aegon- improved individual protection claims data in 2010

These figures are up from 92% and 88% respectively in 2009. During 2010 the number of claims made increased by 5% for life and 13% for critical illness business. Of the critical illness claims declined in 2010, 46% were due to deliberate non-disclosure, where the customer had failed to disclose important information, and 54% were due to the definition of the critical illness not being met. Cancer continued to be the most common reason for a claim on life and critical illness, at 52% and 61% respectively. Aegon attributed the high claims data in part to the ABI claims guidelines...