Scot Prov adds Bright Grey's review panel for 'grey area' claims

It will cover all grey area claims where the provider feels the claimant's condition is severe enough to warrant a payment but might not be strictly entitled to one under the definitions of the contract. The move was undertaken as part of the merger of sales and back office teams conducted by the Royal London stablemates. Prior to the change Scot Prov did not have such a team in place. Roger Edwards, proposition director for Bright Grey and Scottish provident, told COVER that it gave the provider more flexibility for claims that deserved to be paid. "It is in the spirit of this ...