AIFA: FSA adviser complaints plans threaten human rights

clock

The Association of Independent Financial Advisers (AIFA) has warned of the potential human rights implications of FSA proposals to collect individual adviser complaints data.

Earlier this year, the regulator announced it will monitor complaints data for individual advisers throughout their careers, with information linked to Individual Reference Numbers, although the data will not be published. However, AIFA today called on the regulator to clarify its intentions and the impact of the proposal. In its full response, the organisation said: "If the FSA is collecting this data to provide insights on individual advisers then the misreporting/allocation of complaints against an individual adviser who has left the firm could have a material impact on their abili...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Why 'polluter pays' isn't as simple as it seems

Why 'polluter pays' isn't as simple as it seems

'If only life was that easy'

Justin Cash
clock 20 December 2024 • 4 min read
'It's just not good enough' – service continues to frustrate advisers

'It's just not good enough' – service continues to frustrate advisers

Regulation ‘not biting the real day to day grind’

Jen Frost
clock 10 December 2024 • 3 min read
Consumers invited to debate on the idea of targeted support

Consumers invited to debate on the idea of targeted support

Phoenix Insights forms panel to meet in early 2025

Isabel Baxter
clock 10 December 2024 • 2 min read