'Miniscule' PMI complaints level should be applauded - AMII

Earlier this week FOS revealed it had received 95 complaints about private medical insurance (PMI) in the first three months of this year. Less than half of these were upheld and the total is currently on pace to be less than last year's 506, which itself was down significantly on the previous year. This has prompted the body to recognise the moves made by providers to assist the complaints process. Andrew Tripp, chairman of AMII, said: "The FOS figures show that PMI insurers have worked really hard to resolve issues that arise, and over recent years there has been a consistent dow...