Aegon paid 94% of critical illness (CI) claims in the first half of the year, a 3% increase on its overall result for 2010 (91%).
The provider saw cancer claims make-up more than two thirds (68%) during the first six months of 2011, also an increase over the whole of last year (61%). It added that 2.8% of claims declined were for non-disclosure while the remaining 3.2% were for not meeting the condition definition. Matt Rann, head of claims and underwriting at Aegon, said the increased number of claims being paid was a reflection on the development of its claims service. However, Rann noted that non-disclosure was still a problem. "Despite the improvement in the number of CI claims we are paying, I am disa...
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