BMI Healthcare has defended its letter to Bupa patients about the dispute between the two organisations over use of private hospitals.
The hospital group said its most serious concern was with patient care and that it felt the move was necessary to "clarify" what Bupa's actions meant for patients. As COVER reported yesterday, Bupa described a letter sent to its insured patients by BMI Healthcare as "misleading, defamatory and false". This letter had followed Bupa's initial move to de-list 12 BMI hospitals as part of the insurers ongoing attempts to control private medical insurance costs. BMI Healthcare, told COVER its reasons for sending out the letter. "BMI Healthcare is concerned foremost with caring for pat...
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