Natwest has admitted forging a customer's signature on a terms and conditions form for one of its personal loans.
Bank customer Phil Morley, 44, took out a £25,000 personal loan with Natwest in 2007. When he was made redundant, Morley asked to temporarily arrange different repayments to the bank. However he claimed he was presented with a second loan agreement with a forged signature on it in 2009, the Guardian reports. After consulting with its own handwriting specialist, Natwest has admitted in writing to Morley that it believes his signature was forged on the second document. The bank said nobody at Morley's local branch has owned up to forging the signature, but internal action had been...
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