CI claims rejected for non-disclosure remain low, says Zurich

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Zurich's half year results showed 91% of critical illness (CI) claims were paid out.

The payments amounted to £32.7m and the number of claims paid out for its UK life policy customers was 411; with one policy paying out £1.05m. Non-disclosure was cited as the reason for 1.5% of declined claims and the remaining 7.5% were turned away because condition definitions were not met. Peter Hamilton, head of protection proposition at Zurich, said: "In the small proportion of cases where claims can't be paid, it's largely because the condition suffered does not meet the terms of the policy. "As a nation, we remain hugely under-insured; cover such as this is an essential elem...

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