Friends Life ordered to pay out £100k on CI cancer claim

Laura Miller
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The family of a man who died of cancer but whose life insurance payout was refused on the grounds that he failed to disclose pins and needles have won their fight against Friends Life, after the Financial Ombudsman Service (FOS) ruled that the insurer was wrong to cancel his policy.

Nic Hughes, 44, a graphic designer and lecturer, died last October from cancer of the gall bladder, leaving his wife Susannah Hancock and eight-year-old twins, the Guardian reports. Before he died, he learned that Friends Life had cancelled his critical illness and life insurance policy, arguing that he had failed to disclose other symptoms which it said would have led it to refuse cover. Hughes had declared that he suffered from ulcerative colitis when applying for the policy, but Friends Life said he had not admitted to suffering from pins and needles, or being asked to reduce his a...

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