Aviva has enhanced its heart attack definition on new critical illness (CI) policies to pay out on the diagnosis of a heart attack regardless of severity.
This removes the requirement for customers to reach a specified Troponin level in order for the claim to be paid. The move, which applies to policies taken out from 13 April 2014, follows on from a previous enhancement in July 2013 when Aviva lowered the severity threshold for heart attack claims. Heart attacks are the second biggest reason for Aviva CI claims, accounting for 11% of claims. During 2013 Aviva paid out more than £14 million to customers who had suffered a heart attack, an average of more than £66,000 per person. Aviva is also supporting advisers with educationa...
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