Ombudsman investigating 84 pension liberation complaints

Jonathan Stapleton
clock • 2 min read

The Pensions Ombudsman has revealed it is investigating 84 complaints about pension liberation.

In its annual report and accounts, the Ombudsman said it had accepted for investigation 52 complaints about pension liberation by 31 March with an additional 32 in the intervening weeks.  It said the complaints were almost all about blocked transfers - where people had not been allowed to transfer out of schemes because the provider thought it was an "unauthorised payment", and felt the intention was to take cash when tax rules do not allow it. All the complaints were against personal pension providers - with none concerning transfers from occupational schemes. > Read: The top 25 c...

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