Adviser complaint fighting firm launched

AHK, a spin off business from law firm Kennedys, said it also plans to offer advisers financial mis-selling reviews and advice on data breach protection and management. The proportion of complaints against advisory groups found in favour of the consumer is significantly below the average for the sector, according to the latest FOS data. However firms complain the service is unfairly weighted in favour of consumers. There is no appeal process for firms who lose their case, and compensation, when awarded, is expected to be paid within six weeks or the matter is referred to the regula...