Advisers reveal clients still covering up health issues

Confusion over questions and answers

Carmen Reichman
clock • 2 min read

More than one in four advisers (27%) said they have had clients who risk losing out on the best deals by covering up their health issues in meetings, according to research.

The study suggested widespread confusion about about the impact of health issues - which can often create better product terms for clients - with 45% of advisers saying clients fear being turned down if they tell the truth. It also pointed to embarrassment being a factor for clients holding back information on their state of health from their adviser. The study was carried out by equity release specialists more2life in November and focused on the views of 100 advisers of their equity release clients. Almost a third of those questioned thought their clients feared they would have to...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Equity release

Later life lending products – a greater consideration post-Budget?

Later life lending products – a greater consideration post-Budget?

Range of lifetime mortgages available has broadened beyond the traditional

Sanjay Gadhia
clock 15 October 2024 • 5 min read
Royal London acquires later life lender Responsible Group

Royal London acquires later life lender Responsible Group

Mutual purchases remaining stake in later life lending group

Jenna Brown
clock 23 November 2023 • 1 min read
Equity release activity up 26% year-on year

Equity release activity up 26% year-on year

‘Continued return to pre-pandemic market growth’

Julia Bahr
clock 02 August 2022 • 4 min read